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    Privacy and cookie policy

    Excuse My BonBon Oy
    Haminamäentie 51
    70800 Kuopio
    Finland

    info@excusemybonbon.com
    VAT no. 2616555-9

    This policy describes which personal data Excuse My BonBon Oy (later on EMBB) collects of You and how yhey are used. This policy also describes how we use cookies on our website.

    Personal information

    We handle personal information which is received from You or which we have collected by using cookies on our website, in order to administer Your purchases and fulfill our obligations to You as our customer. Personal information handled by EMBB includes:

    • Identification and contact details, such as name (first and last name), address information, phone number, email and title.
    • Name of the company and address information.
    • Information about orders, such as payment information and transactional data, purchased products and information related to them, information concerning processing orders, deliveries and returns and Your IP address.
    • Customer service information, such as contacts and customer feedback.
    • Customer event information, such as registration to customer events and general photos of customer events (competitions in social media and lottery in pop up events).
    • Marketing information, such as marketing consents and bans.
    • User data for electronic services, such as a username and a crypted password.
    • Behavioral information and technical identification information, tracking online behavior and monitoring EMBB’s services, such as through cookies or equivalent technical identifiers, and information to be collected can be Your IP address, visited pages and websites, browser type, session time and duration.

    Providing certain personal data is a requirement necessary to enter into a contact and without providing them You cannot buy from the website or register there as a user.

    EMBB collects two kind of information from users and customers: personal data and Technical Data. Although we do not normally use Technical Data to identify You as an individual, You can sometimes be recognize from it. In such situations, Technical Data can also be considered personal data under applicable laws.

    • There are several purposes for processing of Your personal data by EMBB.
    • To provide our services and carry out our responsibilities arising from an agreement with You.
    • For customer communication (including marketing).
    • For quality improvement, trend analysis and customer services.
    • Legitimate grounds for processing and storage limitation.

    We store personal data only as long as necessary for the purpose set out in this privacy policy. Once the data is no longer necessary, we delete or anonymize it as soon as possible. Accounting legislations may influence the time of data preservation.

    We and/or our authorized third-party service providers, may automatically collect Technical Data when You visit or interact with our services or sites.
    Technical Data may include the browser name, the type of computer or device, time spent on website, interaction with the services, URL of the website You visited before and after visiting the services, the time and date of user visits, surfing habits, IP address, operating system and the Internet service providers utilized and other similar technical information.

    Cookies

    We use various technologies to collect and store information when You visit EMBB website, such as excusemybonbon.com, including cookies. Cookies allows us to calculate the number of people visiting our websites and monitor the use of the websites. This helps us to improve our websites and better serve our customers. We also use cookies that make the use of the website easier for You. We also use tracking and analytics cookies to see how well our services are being received by our users.

    Our website use Google Analytics, Google Adwords and Facebook web analytics services to compile reports on visitor usage and to help us improve our sites and services.

    You may choose to set Your web browser to refuse cookies, or to alert You when cookies are being sent. If You do so, note that some parts of our sites and services may not function properly. For more information about cookies and how to delete them visit www.allaboutcookies.org

    Transfering data outside Europe

    EMBB may transfer Your personal data to countries outside the European Union and the European Economical Area. When we transfer any data to a country for which no adequacy decision of the European Comission exists, such transfer will subject to the provisions of the standard data protection clauses adopted or approved by the Comission according to the Article 46 paragraph 2 point or of the General Data Protection Regulation or other protection under the General Data protection Regulation.

    • Recipients
      We only share Your personal data within the organization of EMBB if and as far as reasonably necessary to perform and develop our services, e.g. with our customer service and marketing employees. We share the personal information with:
      Technical partners
    • Payment service providers and courier (Collector, Paytrail, PayPal, Matkahuolto, Posti, DHL)
    • Marketing service providers, platforms and other service providers.

    We do not share Your personal data with third parties outside of EMBB unless one of the following circumstances applies:
    It is necessary for the purposes of this privacy policy.

    • For legal reasons.
    • For other legitimate reasons.
    • With Your explicit consent.

    Your rights

    Right to access

    EMBB offers You access to the personal data we process. This means You can contact us and ask to inform You about Your personal data. We may refuse or charge a processing fee if Your requests are unfounded or excessive, in particular, because of their repetitive character.

    Right to connect

    You have the right to have incorrect/unprecise, incomplete, outdated, or unnecessary personal data we have stored about You corrected or completed by connecting us.

    Right to deletion

    You may also ask us to delete Your personal data from our systems. We will comply with such request unless we have a legitimate ground not to delete the data. After the data has been deleted, we may not immediately be able to delete all residual copies from our active servers and backup systems.

    Right to object

    You may object to the certain use of your personal data if such data is processed for other purposes than necessary for the performance of our services or for compliance with a legal obligation. You may also object any further processing of Your personal data after prior given consent. If You object to the further processing of Your personal data, this may lead to fewer possibilities to use our website and other services. You have the right to opt out of receiving electronic direct marketing communications from us by clicking the opt out link provided in all marketing communications we send You, and choosing not to receive marketing communications from us in the future.

    Right to restrict processing

    You may request us to restrict certain processing of Your personal data. If You restrict certain processing of Your personal data, this may lead to fewer possibilities to use our websites and other services.

    Right to data portability

    You have a right to receive Your personal data from us in a structured commonly used format in order to transmit the data to another controller.

    Right to withdraw consent

    If You have given consent to process Your personal data for a purpose, that consent can be withdrawn.

    How to use Your rights

    You may use these rights by sending a letter-mail, including Your name, address, phone number and a copy of a valid ID to us on the addresses set out above. If Your request regards personal data in a cookie, You have to enclose a copy of the said cookie. We may request the provision of additional information necessary to confirm Your identity. We may reject requests that are unreasonably repetitive, excessive or manifestly unfounded.

    Security

    We will take all reasonable, appropriate security measures to protect EMBB and our customers from unauthorized access to or unauthorized alteration, disclosure or destruction of personal data we hold. Measures include, where appropriate, encryption, firewalls, secure facilities and access right systems. Despite of the security measures, if a security break occurs that is likely to have negative effects our privacy, We will inform You about the break as soon as reasonably possible.

    Changes to privacy and cookie policies

    EMBB reserves a right to modify the privacy and cookie policies from time to time. Once we publish the changes, the date in upper corner of the privacy and cookie policy will be changed to a date on which the changes become valid.

    Contact details

    If You have any questions concerning the privacy and cookie policy, please contact us by e-mail: info(at)excusemybonbon.com